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Credit/Collections Specialist in Milwaukee, WI at Fabick Cat

Date Posted: 10/29/2018

Job Snapshot

Job Description

This position is responsible for researching new accounts, monitoring accounts for prompt payment and taking the appropriate action to collect past due balances. Works with the Sales Team and/or other departments as appropriate to resolve customer disputes, updating Sales Management Team and/or Credit Manager as appropriate regarding past due accounts or customer disputes. Maintains credit limits, reviews and releases orders on credit hold, promptly responding to customer requests, maintains customer files and other duties as required.

Equal Employment Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.

* Current or previous collection, credit and/or customer service experience OR associates degree in business, accouting, or finance is preferred
* Proficiency in Microsoft Office Word, Excel and Outlook
* Excellent verbal and written communication skills
* Ability to maintain a high degree of confidentiality
* Ability to be persuasive while providing excellent customer service
* Ability to prioritize heavy work load and work under pressure.bility to effectively communicate with different and sometimes difficult personalities

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled